Create a social media dunking booth in your company
Feb 8th
via Chad Ruback
It makes it pretty simple with that visual. If you want others using social media, bring them to a key event and throw them in the water. Immersion will do the work for you if you have any semblance of a fit in social media.
I used to think that a conveyor belt was how I should view that, but maybe that isn’t the best example. That requires more talking, teaching and explaining. The nature of social media will do that for us if we give it a chance.
This is a really short post, but does it need much more description? We need to measure things (that is a different discussion), but if you want more folks involved in social media, are you immersing them?
If you are a community manager, what are you doing to get other folks in the social media dunking booth? We’re talking a large cross-functional team to SXSW.
Do you have questions about companies using Twitter and Facebook?
Feb 3rd
If so, there’s an app panel for that. The Real Facebook and Twitter Results Panel at SoFresh Tampa will field your questions.
Do you want to know how Twitter can help you handle customer complaints?
How can Twitter increase your reach?
How can you add content without being spammy?
How can Twitter or Facebook improve the customer experience?
If you have any questions, please add them to the list at The Real Facebook and Twitter Results Panel.
The panel consists of Shashi Bellamkonda (@shashib) of Network Solutions (@netsolcares), Pete Scott (@PRscott) of IZEA (@izea), Jeremy Hilton (@jeremyhilton) of Mindcomet (@mindcomet) and Chris Moody (@cnmoody) of Bandwidth.com (@bandwidth).
Everyone Needs A Dumb Guy – please vote! Money Back Guarantee.
Jan 26th
I feel like I have a killer presentation for Ignite Raleigh. Too many times companies are made up of similar people with similar interests doing smart things in big conference rooms or dimly lit computer labs, but is that enough? I say no.
To succeed you need a dumb guy. As this post goes active, I’ll be sitting in jury duty (fun times) and I can’t actively promote and engage folks to show them why this would be a great presentation. With that, I ask for a bit of your trust and votes so that I can unveil this to the world at Ignite Raleigh (vote here please).
Money Back Guarantee
If you vote for me and I don’t live up to or exceed your expectations, I encourage you to call me out on my blog or via Twitter. Five minutes move quickly, but I’m convinced that I can entertain you and add value to your business decisions – especially as they relate to customers.
As a teaser, I’ve included the intro slide below. ;)
If you have any questions that I can answer without spoilers, let me know via comments or Twitter. :)
Again vote here please. :)
Want to improve your company, product, career or self? Be humble.
Jan 20th
In 2001, I spent a week in Port-Au-Prince, Haiti helping to build a mission house to allow missionaries better access to the Afghan Village. It was one of those life changing experiences that doesn’t really hit you until you get home. The people, the heat, the hard work, the dire conditions, the supreme optimism by folks who don’t even have water to drink and genuine kindness are just a few of the things that I remember.
I’ve always been a bit sarcastic and one to make light of most situations (thanks Dad!) and wanted to describe my experience to my church once we were home. As typical, I was prepared with a few funny stories (humor always works in presentations) and some very descriptive depictions of what it was like there. I remembered one of my favorite quotes from the trip, “You don’t know what it is like in Haiti until you’ve seen it, smelt it and felt it.” More >
Are You Really Listening to Your Community?
Jan 11th
The folks at SocialMediaB2B.com had a great post on listening to your community. I was fortunate enough to be involved with the situation as the team at Bandwidth worked to provide a couple customers with great service.
Kudos to the team at Bandwidth for their great work!
Read the article: Are You Really Listening to Your Community?
