Amazon gave me my money back and told me to keep the item?

Wow.

I ordered a new pair of batting gloves for softball season since my stuff is in storage and I won’t have it back in time (Packrat). The order arrived the day that our team was removed from the league for too few players (pre-season injuries).

Obviously, I planned to return the item. I went through the normal steps of starting that process and this happened.

amazon-free-return

Way to exceed my expectations Amazon! I’m sure there is some element of shipping cost vs. purchase price, but this is pretty awesome.

How would your company have handled this issue?


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