Are You Really Listening to Your Community?
The folks at SocialMediaB2B.com had a great post on listening to your community. I was fortunate enough to be involved with the situation as the team at Bandwidth worked to provide a couple customers with great service.
Kudos to the team at Bandwidth for their great work!
Read the article: Are You Really Listening to Your Community?
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Still not sure who wrote this post? I'm Chris Moody.