Posts tagged chris moody

Ignite Raleigh 2 in less than 4 hours

Over 700 people from the Triangle and surrounding areas will be gathering together tonight to hear some great 5 minute presentations.

I’m excited to present Everyone Needs a Dumb Guy, and even more excited to hear the other presentations.  It is setting up to be a great event.

As soon as the videos are posted, I’ll add them to a blog post.

If you can’t make it tonight, the goal is for the presentations to be live-streamed at www.igniteshow.com.  If that doesn’t happen, you can keep up with all the buzz and chatter of Ignite Raleigh with this Tweet Archive.

See you soon!

If you don’t know what Ignite Raleigh is, check out www.igniteraleigh.com.

Watch in real time: @southwestair and @thatkevinsmith

This is starting to flare up now, but Kevin Smith (world famous multiple hat wearer) was kicked off of a Southwest Airlines flight.

It may have not been handled the best way (in my opinion, it wasn’t) and is blowing up QUICKLY.

Watch for yourself: Add a Twitter search for @thatkevinsmith and @southwestair to see the action.

Please note: there is vulgar language on Kevin Smith’s page if that bothers you.

If I were Southwest Airlines, I would get the CEO on the phone as of 20 minutes ago. Take it to the top.  They are obviously trying to handle this on Twitter, but escalate, escalate, escalate.

What would you do if you were Kevin Smith?

What would you do if you were Southwest Airlines?

Is this an issue?

Do you have questions about companies using Twitter and Facebook?

If so, there’s an app panel for that. The Real Facebook and Twitter Results Panel at SoFresh Tampa will field your questions.

Do you want to know how Twitter can help you handle customer complaints?

How can Twitter increase your reach?

How can you add content without being spammy?

How can Twitter or Facebook improve the customer experience?

If you have any questions, please add them to the list at The Real Facebook and Twitter Results Panel.

The panel consists of Shashi Bellamkonda (@shashib) of Network Solutions (@netsolcares), Pete Scott (@PRscott) of IZEA (@izea), Jeremy Hilton (@jeremyhilton) of Mindcomet (@mindcomet), John Bernier (@bernierjohn) of Best Buy (@twelpforce) and Chris Moody (@cnmoody) of Bandwidth.com (@bandwidth).

Are You Really Listening to Your Community?

The folks at SocialMediaB2B.com had a great post on listening to your community.  I was fortunate enough to be involved with the situation as the team at Bandwidth worked to provide a couple customers with great service.

Kudos to the team at Bandwidth for their great work!

Read the article: Are You Really Listening to Your Community?

15 Social Media Professionals to Watch in the Triangle

Wayne Sutton posted a great blog post on 14 People to Watch in the Triangle and I was added as number 15 (No I didn’t beg or pay off Wayne to be included). :)

UPDATE: I forgot Chris Moody. Sorry Chris.
15. Chris Moody
Title: Social Marketing Manager at Bandwidth.com
Twitter: @cnmoody
Url: http://www.chris-moody.com

I’m honored to be featured with such great company and it is an awesome time to be involved in social media in the Triangle.  The report cards Wayne will post should shine a light on that and I’m looking forward to making some big things happen.

Until then, read the full list at SocialWayne.com.